Terms of Service

These Terms govern your use of the kya labs website, ShoppiPanel public pages, interest forms, report previews, and any ShoppiPanel services we provide to you.

If you use the site, submit a form, review a report, or engage kya labs for ShoppiPanel work, you agree to these Terms.

ShoppiPanel produces Voice of Agent reports for brand, growth, ecommerce, and insights teams. Reports summarize observed behavior from controlled AI shopping scenarios and source-backed evidence.

Reports are business research deliverables. They are not consumer-demand studies, market-share measurements, conversion-lift claims, legal advice, or advertising substantiation by themselves.

Founding 100 Pro is currently positioned at $249/month, locked for 12 months for the first 100 brands accepted into the program.

Submitting the public interest form is not a purchase and does not create a paid subscription. Billing starts only after a founding spot is confirmed and onboarding is agreed.

ShoppiPanel reports are based on declared categories, brands, competitor sets, shopping scenarios, study windows, and evidence limits. Findings should be read within those boundaries.

Counts, recommendations, and qualitative findings describe observed AI shopping behavior in the study, not the behavior of all shoppers or all AI systems.

You may not misuse the site, interfere with service operation, attempt unauthorized access, submit unlawful material, or use report previews in a misleading way.

You are responsible for the accuracy of information you submit, including category, company, competitor, and contact details.

The site, product design, report templates, methodology descriptions, software, and kya labs marks are owned by kya labs or its licensors.

Unless we agree otherwise in writing, public sample reports may be shared for evaluation but may not be resold, repackaged, or presented as your own research.

Public pages, previews, and beta services may change as we improve ShoppiPanel. We may update these Terms from time to time by posting a revised version.

We may suspend or restrict access if use creates security, operational, legal, or reputational risk.

The site and public previews are provided as is. To the maximum extent permitted by law, kya labs disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, kya labs is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of the site, previews, or reports.

Questions about these Terms: legal@kyalabs.io.

Mail: PayClaw, Inc. dba kya labs, 131 Continental Dr, Suite 305, Newark, DE 19713 US.