Privacy Policy
Last updated: May 22, 2026 · Effective: May 22, 2026
1. Who We Are
PayClaw, Inc. dba kya labs provides ShoppiPanel, a research and reporting service for brand, growth, ecommerce, and insights teams. ShoppiPanel turns controlled AI shopping scenarios into Voice of Agent reports.
This policy explains how we collect, use, and protect information from our public website, interest forms, report-feedback forms, and ShoppiPanel customer work.
2. Information We Collect
If you join Founding 100 Pro, request sample access, or contact us, we collect contact information such as name, work email, company, role, category, and the message you submit.
If you review a report or submit feedback, we collect the feedback content, page context, browser metadata, timestamps, and operational logs needed to keep the service reliable.
For customer research work, we may collect the categories, brands, competitor sets, report preferences, and public source material needed to produce a ShoppiPanel report.
3. What We Do Not Collect On Public Interest Forms
The public interest form does not collect payment card details, bank details, government identifiers, or passwords.
We do not sell personal information and we do not use public interest-form data for cross-site behavioral advertising.
4. How We Use Information
We use information to respond to requests, qualify and manage Founding 100 interest, deliver ShoppiPanel reports, improve report clarity, protect the service, and maintain business records.
We may use aggregated or de-identified feedback to improve public report templates, methodology language, and customer onboarding.
5. Service Providers
We use trusted service providers for hosting, analytics, email, database, form processing, and operational support. They may process information only as needed to provide services to kya labs.
We may disclose information if required by law, to protect rights or security, or as part of a merger, financing, acquisition, or similar business transaction.
6. Retention
We retain contact, feedback, report, and operational records only as long as needed for the purposes above, unless a longer period is required for legal, security, or accounting reasons.
You can ask us to delete or correct your contact information, subject to records we need to retain for legitimate business or legal reasons.
7. Contact
For privacy questions or requests, contact privacy@kyalabs.io.
Mail: PayClaw, Inc. dba kya labs, 131 Continental Dr, Suite 305, Newark, DE 19713 US.